
A Hijacking
Kapringen
2012 · Film · 103 min
Directed by Tobias Lindholm
Tensions are high after a Danish freighter is captured and held for ransom by Somali pirates, leading to weeks of high-stakes negotiations – and an escalating potential for explosive violence.
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1 comment on Hacker News
For the attacker, this may just be another bullet, another target. Killing or erasing your company's data, for the attacker, may mean absolutely nothing.
How do we go from here? Your job as a negotiator is to get them get them off their "fight mode" through the use of time, dialogue, and empathy.
By saying "I wont negotiate" you're building a gloom vision that there is no future. If the threat is real, you're out of time and out of luck. As Voss says, "She's dead"*
Further readings:
Stalling for Time: My Life as an FBI Hostage Negotiator ( by Gary Noesner)
Never Split the Difference (Chris Voss)
Ego, Authority, Failure (Derek Gaunt)
Movie: A Hijacking (IMDB)
* "60 seconds or she dies" challenge on Youtube (Chris Voss).