Hacker Cinema
Kontant
2005 · TV series · documentary · 22 seasons
Kontant is the consumer magazine, which every week addresses important issues that affect Danes and their wallets. The editors focus on the consumers' agenda, follow their complaints, come up with good advice, investigate and provide an overview.
1 neutralfrom 1 commenter
Where to watch
No streaming data for this title.
1 comment on Hacker News
Well, Dell _did_ end up being targeted by Danish public TV for breaking consumer laws and having ridiculously long wait times for support calls. That's about the time I got out. Unfortunately, DR seems to have removed older seasons of "Kontant" from their online player.
I'd be surprised if Dell didn't do something to improve things after that, but as I said I'm not taking that chance.
Edit:
Found a reference to the TV show from a Danish tabloid. It's as much as I can say without doxing myself: https://ekstrabladet.dk/forbrug/dinepenge/article4181606.ece
Edit 2:
An article about the affair in ComputerWorld: https://www.computerworld.dk/art/54886/dell-faar-taesk-for-daarlig-kundeservice
Another one about Dell trying to spam DR's comment fields with positive comments after the show was aired: https://www.computerworld.dk/art/127000/dell-bruger-lyssky-kommentarer-mod-dr-program